Return & Exchange Policy
At this time, I do not accept returns or exchanges, as each piece is carefully crafted with love and intention. However, your satisfaction is incredibly important to me. If there is any issue with your order, such as damage during shipping or a defect, please contact me immediately, and I will do my best to make it right.
Shipping Policy
Shipping Methods & Delivery Times
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All orders are shipped via UPS or USPS.
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Estimated delivery time is 5 to 10 business days. Please note that once your order is shipped, delivery times are out of my hands, but I will always do my best to assist you with any shipping issues.
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Expedited or express shipping is not currently offered, but feel free to contact me, and I will do my best to accommodate your needs.
Shipping Costs
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Free shipping worldwide on all orders over $40.
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For orders under $40, standard shipping rates apply.
International Shipping
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We do not offer international shipping at the moment.
Order Tracking
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All orders include a tracking number, which will be provided once your package has shipped.
Lost or Damaged Packages
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All orders are insured. If your package is lost or arrives damaged, please reach out to me. Although some items are one-of-a-kind and cannot be replaced, you will be fully refunded for lost or damaged packages. If your wish to reorder or create a custom replacement, we can explore options together.
My Promise to you
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I understand that shipping issues can be frustrating, and I deeply appreciate your patience. If anything goes wrong during delivery, I will work with you to resolve it and ensure you receive your order as quickly as possible.